MINI Financial Services fully supports our customers serving in America's Armed Forces. Under the Servicemembers Civil Relief Act (SCRA) you may qualify for benefits and protection. SCRA is a federal law that provides protections for military members called to an “active duty” status. SCRA allows a balance between the servicemembers' military duties and financial obligations.

To identify if you currently or in the future qualify for SCRA protection, please contact your local Armed Forces Legal Assistance office. You may utilize the U.S. Armed Forces Legal Assistance locator to identify your local branch HERE. If you currently qualify for SCRA protection, please submit the following:

  • A written request including your MINI Financial Services account number, email address, and a contact phone number
  • The type of relief you are requesting per SCRA guidelines
  • A copy of your Official Orders for review
Please send your request by one of the following methods:
  1. Please visit the MINI Owners’ Lounge at After signing in to your online account, please click “MESSAGE CENTER” to submit a secure message to MINI Financial Services.
  2. Fax to 1-614-789-7200; or
  3. Mail to the following address
          MINI Financial Services
          5550 Britton Parkway
          Hilliard, OH 43026
          Attn: Military Status Requests
Please allow MINI Financial Services 48 business hours to review your request and render a decision.

We appreciate the commitment you have given to serving our country. We are committed to providing you with the highest level of service. If you have any questions, please contact us at 1-866-MINI-4ME (1-866-646-4463) Monday to Thursday, from 9 a.m. to 9 p.m., Eastern Time or Friday, from 9 a.m. to 6 p.m., Eastern Time.